Digital Government, Human Touch

Make it easy for residents to get answers, complete tasks, and stay connected—without the runaround

How We Help Communities Connect

Engaging, Accessible Websites

We build inclusive, mobile-first government websites that meet every resident where they are—ensuring information is clear, accessible, and available on any device.

AI-Powered Resident Q&A

Our RAG-driven AI chat is trained on your agency's documents, forms, and policies—providing instant, accurate answers to residents 24/7, reducing staff burden.

Narrative CMS

Transform departmental updates into compelling public narratives. Our AI-enhanced CMS guides staff in crafting clear stories and instantly generates social media posts across all platforms.

AI-Powered Communication Tools

Instant, intelligent engagement for every citizen channel

Narrative CMS

Transform department updates into compelling articles and instant social media content

New playground equipment installed at Riverside Park. Grand opening ceremony Saturday 10am. Ribbon cutting with Mayor.
Draft
Riverside Park Unveils New Playground Equipment

The Parks Department is thrilled to announce the installation of new, state-of-the-art playground equipment at Riverside Park. This enhancement provides safer, more accessible play opportunities for children of all abilities.

Grand Opening: Join us Saturday at 10 AM as Mayor Johnson cuts the ribbon on this exciting community upgrade...

Powered by Buffer API

  • AI Writing Guidance: Transform brief updates into compelling, public-facing narratives
  • Multi-Format Output: Website articles and platform-optimized social posts
  • One-Click Publishing: Publish articles and post to all social channels simultaneously
  • Brand Consistency: Maintains your agency's voice and messaging standards

Resident AI Chat

24/7 answers powered by your agency's knowledge base

Civic Assistant
When is leaf pickup in my neighborhood?
Based on the Streets Department schedule, leaf pickup for Zone 3 (which includes your area) runs November 15-22. Leaves should be raked to the curb by 7 AM on November 15. Need the full zone map?
Yes please!
Here's the complete zone map and pickup schedule: [Link to PDF]. You can also sign up for text reminders at cityname.gov/alerts.
  • RAG Knowledge Base: Trained on forms, policies, schedules, and FAQs
  • Reduces Staff Load: Handles 80%+ of routine inquiries
  • Always Accurate: Pulls from verified agency sources

ChatGPT Integration

Meet residents where they already search—directly in ChatGPT

ChatGPT with Municipal Plugin

How do I apply for a building permit in Erie County?

🏛️ Erie County Official Data

I can help you with building permits in Erie County. Here's the current process:

Building Permit Application
  • Online: Apply at eriecounty.gov/permits
  • Required: Plans, property survey, contractor info
  • Fee: $150-500 based on project scope
  • Timeline: 2-3 weeks for approval
→ Start Application Now
  • Search Visibility: Residents get accurate municipal info when asking ChatGPT
  • Always Current: Real-time integration with your official data sources
  • Direct Service Access: Links to forms, applications, and online services
  • Trusted Source Badge: Clearly identified as official municipal information

Insights & Learning

Stay informed on civic tech and transparency best practices

Ready to Transform Your Civic Communication?

Join forward-thinking municipalities using AI-powered tools to engage residents, increase transparency, and reduce staff workload.

80%Fewer routine inquiries
24/7Resident support
5 minIdea → article → social post